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misner's picture

Quantity is Good but Quality is King

A few years ago, I had a long conversation with a good friend who was considered a networking expert in Europe.  He did a lot of work with online networking or social networking.  During this conversation, we got into a fundamental
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vnbhattacharya's picture

True test of leadership in murder and mayhem

We have all read about the publicity nightmare United Airlines went through in April 2017. What can we learn from it on decision-making in a crisis?United in crisisOn April 9, at the request of United’s manager, security officials forcibly removed a
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Harvey Mackay's picture

Be careful when offering criticism

When you offer criticism, be aware of whom you are criticizing and how they might receive it.Case in point:  A number of years ago, my son David was entering his senior year at Stanford University.  He thought it might be fun to spend his
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Harvey Mackay's picture

Mentoring works both ways

Anyone who doesn't understand the value of one minute hasn't been paying attention to my good friend Ken Blanchard.  Starting with his "One Minute Manager" and moving through a series of bestsellers, he has shown his millions of fans how just
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Harvey Mackay's picture

Values determine who we are

In the famous French story, "The Little Prince," a fox becomes the best friend of the young royal on a fictitious planet.  When the fox must depart from the prince forever, he offers to tell him the world's most wonderful secret if the prince
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misner's picture

Referrals Are Not Leads and Leads Are Not Referrals

I am sometimes asked; “What is the difference between a lead and a referral?”A “lead” is a contact that may come from any number of sources.  This contact is generally not expecting your call.  For example, if someone gave an insurance
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vnbhattacharya's picture

Why are you afraid to say who you are?

Have you noticed that the vast majority of job applicant résumés say nothing about the person?They say a lot about professional aspects of the individual. Career experience is carefully outlined with names of companies, positions held and periods
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Harvey Mackay's picture

Stress is a fact of life

Stress is a used, misused, abused and overused word in our daily conversations.  But what is stress, clinically speaking?  Dr. Hans Seyle, the father of Stress Management Research, said "Stress is the wear and tear on your body caused by
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vnbhattacharya's picture

How to game your performance appraisal

Performance appraisal season is almost upon us. Here are a few tips on how you can get an appraisal better than what your performance truly merits.First, work hard and try to deliver good results in the weeks and months just before the boss begins

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