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Wipro Helpline- web based call management software

Wipro Infotech has launched the Wipro eHelpline, a web based call management software and Wipro eAsset, an IT asset management tool. Wipro eHelpline ver1.5, a IT helpdesk management software, provides unparalleled ease in use, prompting self service
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Airconditioners: breathe easier

Bangalore the one time garden city, ‘pensioner’s paradise’ has become an extremely polluted congested city. The temperatures have gone up consequently. Bangalore is choking and coughing and fresh air is at a premium  
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Portable personal finances

Technology hasn’t just changed the way we do business, but also the way we manage our personal finances. In this article, we take a look at the various aspects of the personal finances that need to be managed by the mobile executive. The
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) New York City Recognizes Cambridge Solutions for Excellence in Technology (

Cambridge Solutions Ltd. (" Cambridge ") announced that the WorkSource1 web-based system developed for the New York City Department of Small Businesses Services (SBS), has been awarded the "Best Application Serving an Agency's
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Business Intelligence At A -Fraction Of The Cost

Imagine you have data sitting in various departments across the organisation, across different platforms and each of your business unit heads processes data in their own unique style. And you as a CEO want to make some intelligent business decisions
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Are you Ready for Outsourced Messaging Services?

  Are you ready to turn over your Exchange Server deployment to an ISP? Many ISPs and application service providers (ASPs) are providing or are gearing up to provide outsourced messaging services to corporations. What would it take for your
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Communications as a Competitive advantage tips and Insights

Xavier: A formal welcome to all of you. We chose this topic for this panel discussion as we felt the increasing plethora of choices (technology/platforms/vendors) presents a complexity, which the users often do not know to navigate well. Worse, the
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Fool a Virus

Norman’s new antivirus product protects your computer by doing exactly that: Imagine that you open an e-mail attachment with a new and dangerous computer virus. The virus immediately starts changing selected system files, while other files
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Best practices & tools for software enterprises

Software companies have been helping all other industries the world over, but haven’t spent time and effort on establishing best practices and adopting tools for themselves. Isn’t this a delightful irony! Software companies that have
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Key to Successful SALES FORCE AUTOMATION Implementations

In pursuit of higher productivity of the sales teams, organizations world over are using technology as a tool to support the sales process.  The use of technology in the sales process is essentially a Sales Process Automation (SPA), which is