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businessgyan's picture

Shaping a career in BPO

  Over the last couple of years, India has metamorphosed as a global hub of Outsourcing and this is due to the fact that India scores in the areas of technological dexterity, quality, flexibility, cost control, competitive advantage and
Sunder Rajan's picture

Business Expectations from HRM.

The dynamic issues of business driven by competitive factors such as cost, speed, change in tech., new business strategy have altered traditional expectation from HR as a function. The Organization, CEOs and the functional heads, who in the past
businessgyan's picture

Bad Leadership

What It Is, How It Happens, Why It Matters This book not only gives innumerable examples of bad leadership but provides bold insights and the real role of a leader’s follower. It can even prove to be a yard-stick for a good leader to
businessgyan's picture

Serving Free Lunches

Information is available at your finger tips. Sometimes one is even required to pay for it. The percentage of free sellers and paid services is 48% and 52%, respectively.   The world of information is divided equally between costs and
balaji's picture

A Method to the Madness

Uncertainty, turbulence, chaos; these words keep ringing when speaking of the business environment these days. The worst seemed to have been over after the collective business hibernation, which followed September 11. Business confidence was slowly
balaji's picture

Incy Wincy Spider...

Looking for inspiration for business strategy from Nature There is an old African saying that goes like this: “Every morning in Africa a LION wakes up. It knows it must outrun the weakest gazelle or it will starve to death
balaji's picture

Strategy is Bunkum! Or is it?

Understanding what it stands for might hold the answer. My friend was exasperated at the very mention of ‘strategy.’ “I do not believe in it!” He proceeded to tell me how their company had spent a lot of time and money in
balaji's picture

What does your visiting card say ?

It is 3.5" x 2" in size but reveals a lot and hides as much.   The visiting card is often a time spender in organizations, how should it look, what should it say, what should the designation be... are aspects of a lot of
balaji's picture

Distancing competition, closing in on customers

Can you predict if a new product will be a success or a failure? Most often the response I get from people is “ Who is behind this venture, and how deep are their pockets?” I personally believe that resources are required but
balaji's picture

Finally A Formula - Theory of market relativity

On crossing the Tipping Point suddenly a product or an idea gains exponential momentum and incremental efforts give phenomenal returns. Before the tipping point is reached a lot of effort is required for small gains. This phenomenon was discussed in