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sethgodin's picture

Your social thermometer

Would you rather be the smartest person in the room or the least informed? If you're the smartest, you can generously teach others. On the other hand, if you're the least informed and hungry to level up, you couldn't ask...    
johnsullivan's picture

Predictive Analytics for Social Sourcing

Technology is leading the way in the 21st century and as sourcing experts, we must use it to our advantage. As a follow up to “The Importance of Research In Sourcing,” I would like to introduce the importance of social sourcing in
richardshapiro's picture

Does Facebook’s New Feature Negatively Impact Personalization?

I have been asked recently to provide my opinion on the biggest customer service challenges affecting organizations today. My number one answer is that consumers want to do business with companies that provide personalized service delivery.  How can
Eric Qualman's picture

8 Economic Fun Facts About Social Media Platforms

Social media platforms are a wealth of information, from what your best friend had for
Eric Qualman's picture

Social Media Tips to Kickstart Your Kickstarter

Whether you want to raise money to create the best independent film of all time, or you have a
Eric Qualman's picture

Adoptions Becoming More Socialized

Just like everything around us, adoption is becoming more socialized – with social
Eric Qualman's picture

IBM, Apple, Japan Post tackle aging

USA TODAY – NEW YORK—IBM, Apple and Japan’s largest employer Japan Post are
Eric Qualman's picture

Elderly Finding Using Social Media is Healthy

Often we think about social media in a context where middle schoolers are posting their latest
Eric Qualman's picture

3 Ways Your Small Business Can Use Social Networking Sites to Increase Sales

Originally designed for the purpose of enhancing personal networking and conversation
Eric Qualman's picture

Social Media Managers: How Best to Spend Your Time

When the average person considers social media, they think about funny videos, pictures of