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L.L.Bean Beats, Once Again, For Best Customer Service

L.L.Bean continues to claim a rare retail bragging right: a first place finish over Amazon. For the third year in a row, the outdoor outfitter has been named Customer Service Champion over the online behemoth in Prosper Insights & Analytics'
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Robust Confidence Heading Into Second Half of 2017

Consumer confidence is up in June and is the most optimistic sentiment recorded for June in the last decade. What does it mean for spending?
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Breaking Up With Amazon Prime Isn’t Hard To Do, According To 35 Million Shoppers

New analysis from Prosper Insights & Analytics reveals that while Amazon Prime memberships continue to grow, an estimated 35 million consumers have quit Prime – and are looking to competitors for their shopping needs.
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Big discounts on ACs, cars, phones to beat GST deadline

From: Hindustan Times Recommended by: Hindustan times It is raining discounts as we approach the July 1 rollout date for the Goods and Services Tax (GST). Cars, ACs, TVs, washing machines, shoes, clothes everything has a discount tag
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Petrol and diesel prices to change everyday from June 16

From: Hindustan Times Recommended by: Hindustan times Get ready to pay different fuel prices every day from June 16. And if you face delays during late night refills, blame the dynamic pricing that state-run companies are rolling out
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Snippets: Generational shift

From: Buisness-standard By SRT Team Recommended by: business-standard More than 90 per cent of Generation Z say that a strong Wi-Fi signal is important to them and their overall shopping experience, according to a survey conducted
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Amazon has quietly turned its mobile app into a weird and wonderful ecommerce arsenal

From: Mashable By Patrick Kulp Recommended by: Mashable Amazon seems to want its smartphone app to span more than just traditional online shopping.As its customers have spilled into the mobile space, the e-commerce giant has
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Why Amazon Is Leaving Legacy Retailers in the Dust

From: Via: 1) It’s not the product; it’s the experience. 2) Amazon is annihilating the competition with
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Fung Global Retail And Technology Sees Spending On Home Goods Driving Near-Term Sales Gains

Deborah Weinswig, Managing Director of Fung Global Retail & Technology, weighs in on the latest consumer data and analytics from Prosper including consumer confidence, spending outlook, and autos.