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1,431
businessgyan's picture

PRODUCTIVITY TOOLS

As the name suggests, Productivity tools are used to increase productivity. There is a huge spurt in these tools of late and serves in all fields viz. bug tracking, Word processing, mild calculation to complex ones, drawing, database organization,
3,635
Pradeep's picture

Rework Galore

Is there a day you went out of your house and didn't see any repair or rework being carried out or something waiting to being mended or repaired?   Sad, but our home land seems to be a place where things are always falling apart,
2,276
businessgyan's picture

To Err Is Human

To err is human is a cliché which has been flogged to death. Very true; though what is important for modern management is to realize this fact and act on it.  If to err is human, to realize this fact and to act on it is the role of
3,860
Pradeep's picture

Listen to Your Customer

If you take a flight around mid day in a domestic airline in India, you are almost sure of getting a good meal.  I wonder how they keep the enthusiasm levels of the hosts in the aircraft so high Even on a half an hour flight, they give you
1,700
businessgyan's picture

Introduction to Lean - Part 2

Six Sigma is a well know term today, but another very powerful initiative is Lean. There are many companies which have adopted lean techniques and in many organizations just like in ours, the sigma training curriculum has lean concepts and tools as
1,686
Ratnesh's picture

Work Life balance - The Myth of Quality Time

Once in Animal Kingdom, the animals met to complain about the humans. The cow said, “They take away my milk!” The sheep cribbed about her wool being taken. The hen was upset that her eggs are taken by humans. The horse complained about
2,403
Pradeep's picture

Introduction to Lean

Six Sigma is a well know term today, but another very powerful initiative is Lean. There are many companies which have adopted lean techniques and in many organizations just like in ours, the sigma training curriculum has lean concepts and tools as
1,998
businessgyan's picture

Automation

Automation is executing a process without human intervention. Automation with respect to quality assurance is running tests without human intervention and giving the results with a meaningful analysis. One of the main benefits of Automation is
3,209
Pradeep's picture

Process Approach

In the last article on “Statistical Thinking” I concluded by stating that looking at everything as a process and identifying the interacting process is essentially a process approach. Let’s dwell a bit more on Process Approach and
5,098
Pradeep's picture

Statistical Thinking

The 3rd in a series of articles which deal with the basics of quality management & Six Sigma.   Six Sigma is defined as a process improvement methodology based on statistical thinking. But what is Statistical Thinking? Well it is

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