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Root Cause

Problem solving tools must be taught across all levels in an organisation to help people approach problem solving in a much more structured and scientific manner.   I have seen that more often than not the root
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Control and Dominance

 Process control is very important to ensure quality of products, but to ensure better process control it is vital to understand the dominating variables in the process and plan control mechanism based on the same. When we talk of Process
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Capacity and Capability

Capacity and capability conveys totally different aspects in respect to operations. In common parlance, capacity and capability are loosely used to mean the same; like we say Sheela is a very capable person or Govind has solid capacity.
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The Energy of Kaizen Events

Kaizen Events, also known as Focused Area Improvement Events offers rapid significant improvement. Within the Six Sigma Lean program typically there are two approaches, namely the continuous improvement and breakthrough. While the project by
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Men may come and Men may go, but Improvements should Go On

 The emphasis must be on visualizing the future and understanding what to improve. How are improvements viewed in your company? By the way what are the things termed as improvements? There are several things that come under the umbrella of
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Train- for Business Sake

Spirit- Have you given a thought on why you have training programs in your organization?  Is it because the topic is the most happening thing around; Is it because HR identified a list of topics to be covered for the current year, to fill in
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Bench Marking

Most of us have at some point in time attended a seminar or talk on Benchmarking or read a book or article on this subject.  This is no new topic but I would like to visit the basic intent and purpose of benchmarking; though I will not get into
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Quality Definitions Views of the Gurus

Quality has several definitions though the International Organization for Standardization gives one definition. Let's look at the ISO definition and also what the Guru's have to say about Quality. ISO 9000 Definition: ISO currently
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Quality of Conformance

Quality can be broadly classified into Quality of Conformance and Quality of Design. Quality of Conformance is basically meeting the specified quality or the ability to hold to the specified quality of design. Quality of design is to do with meeting
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Understanding VARIATION

Every day we are flooded with data, be it stock index, billing figures, scrap rates or cricket scores.  We also see the there is variation in all the data we receive, but the capability to understand and handle variation is very important