Many organizations are using customer journey mapping to understand and improve the experience of their customers. But the variety of terms used to describe journey maps can be confusing. And that makes the mapping process itself confusing,
Corporations are part of communities and must build and maintain trust while helping stakeholders, not just shareholders, says Marc Benioff, CEO of Salesforce. “If you put growth above trust, then all of a sudden you create a toxic culture.
From: Buisness-standard By Harsh Roongta
Recommended by: business-standard
The Employee Provident Fund Organisation (EPFO) is reportedly considering a proposal to allow its 60 million subscribers the choice of investing in equity
Between your MacBook charger, iPhone and iPad cables, AirPods, Apple Pencil, and multicolored Apple Watch straps, it can be annoying to organize everything, especially when you're traveling. In fact, even if you're only chilling at your desk, it's
Gender inequality takes many forms, the most obvious being the difference in earnings between men and women doing the same kind of work. Even where there is pay equity, subtler forms of inequality may be present from men getting the...
This article is excerpted from Tom’s recent book, The Stress-Reduction Pyramid: A Guide to Managing the Greatest Threat to Employee Health and Productivity. Part 1, Entitled Do You Have a Culture of Stress? Here’s How to Find Out
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