The team at UP! Your Service have been working with our clients and Professor Jochen Wirtz for many years and are happy to report that the April issue of Harvard Business Review picked up our ideas [...]
The post Harvard Business Review
From: Buisness-standard By Shekhar Gupta
Recommended by: business-standard
The Narendra Modi government’s third Budget confirms that he is a reformer of government and not a liberaliser of economy. The most significant positive
While you probably do extensive recordkeeping to track how well your team meets customer service standards and goals, I doubt you track how well you are doing when it comes to taking care of your internal customers — your employees. What
From: Hindustan TimesRecommended by: Hindustan timesIn a landmark discovery for physics and astronomy, international scientists said on Thursday they have glimpsed the first direct evidence of gravitational waves, or ripples in space-time, which
From: economictimes.indiatimes.com By Sreeradha BasuRecommended by: expert.balajibgyanThe programme will equip students in select cities and colleges with skills in specialised areas, enabling them to find employment across the IT-BPM industry.
This is a choice, a huge one in the life of the freelancer, the entrepreneur or anyone who seeks to engage with the marketplace. The customer buys (or doesn't buy) what you make. The client asks you to make something....
From: Mashable By Stephanie Walden
Recommended by: Mashable
When it comes to your business' customer service strategy, social media can simultaneously be your brand's most valuable ally and its most intimidating nemesis.On one
Hiring plans for 2016 look a lot like what companies expected last year, according to CareerBuilder’s annual job forecast. Customer service, IT and sales top the list of most in-demand positions to be filled this year. The same three that
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