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hindustantimes's picture

Modi reviews infra projects, calls for new tech to ramp up roads, coal

From: Hindustan Times Recommended by: Hindustan times Prime Minister Narendra Modi has urged his officials to explore new technologies for ramping up road-building and boosting coal output, as part of the broader objective of pushing
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anjana's picture

Social Customer Care Is The New Marketing

From: www.forbes.com   By: Shep Hyken Via: twitter.com Social Customer Care Is The New
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forbes's picture

How Unified Technology Platforms Can Improve Airline Operations

The notion that better technology can help airlines deliver on their respective brand promises and even deliver improved financials can help reframe the conversation about investing in integrated tech platforms.
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Harvey Mackay's picture

Enhance your likeability level

No matter what business you think you are in, you are in the people business.  And the more people like you, the better and easier life becomes.It's that simple.  Likeability can get you where you want to go - whether it's a promotion at
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Harvey Mackay's picture

Strong corporate culture is a boon to business

In 1788 Edward Gibbon set forth in his famous book, "Decline and Fall of the Roman Empire," five basic reasons why that great civilization withered and died.  They were:1.  The undermining of the dignity and sanctity of the home, which is
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avinash_1's picture

Cookies To Humans: Implications Of Identity Systems On Incentives!

From: www.kaushik.net   By: Avinash Kaushik Via: twitter.com [My new post!] Cookies To Humans
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mashable's picture

Apple responds to peoples tweets with entire commercials

From: Mashable By Patrick Kulp Recommended by: Mashable When it comes to fielding customer service questions on Twitter, most companies are content to respond with a simple at-reply.But Apple is thinking different.The Cupertino
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johnsullivan's picture

Blow-Up Your Diversity Approach and Maximize Business Results With Customer Reflection Diversity

 This “think piece” is designed to stimulate your thinking about diversity Why Your Firm Needs to Target Diversity in Sales, Servic,e & Product Development Research studies have shown that diversity can result in as much as a
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Ron Kaufman's picture

Building Your Service Culture

In this interview, CEM Global speaks to Jeff Eilertsen, VP Client Success and Global Service Education at UP! Your Service, to talk about how companies can build an optimized service that increases efficiency. Discover his answers below. What

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