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harvardbusinessreview's picture

Making Unlimited Vacation Time Work

Aron Ain, the CEO of Kronos Incorporated, explains why unlimited vacation can be in the best interests of employees and the organization. He describes how his software company tracks requests for time off and the conversations he’s had with
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forbes's picture

L.L.Bean Beats Amazon.com, Once Again, For Best Customer Service

L.L.Bean continues to claim a rare retail bragging right: a first place finish over Amazon. For the third year in a row, the outdoor outfitter has been named Customer Service Champion over the online behemoth in Prosper Insights & Analytics'
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businessstandard's picture

Making infrastructure disaster resilient

From: Buisness-standard By Vinayak Chatterjee Recommended by: business-standard Disasters strike India, as they do elsewhere. When they do, infrastructure services stop, adding to the hardship of citizens as water, power, mobile
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hindustantimes's picture

RIIL’s Q1 net profit down by 39%

From: Hindustan Times Recommended by: Hindustan times Reliance Industrial Infrastructure Ltd (RIIL) on Thursday reported a decline of 39.1 per cent in its net profit for the first quarter (Q1) of 2017-18.The company’s net profit stood
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hindustantimes's picture

South Korea wants India’s help in tensions with North Korea

From: Hindustan Times Recommended by: Hindustan times The new government in Seoul hopes to be a partner in Make in India, smart cities, infrastructure projects and defence.People walk in front of an image of North Korean leader Kim
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sethgodin's picture

All it takes is effort

Customer service used to be a great divide. Well-off companies would heavily invest in taking care of customers, others would do the minimum (or a bit less). Of course, back then, organizations couldn't possibly give you all the service you...
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changethis's picture

AREA: A Research and Decision-Making Roadmap

“In developing AREA, I realized that the process does much more than provide a research and decision-making roadmap, it makes your work work for you. It heightens your awareness of the motivations and incentives of others. It helps you to avoid bias
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hindustantimes's picture

UK Labour party’s election manifesto and Brexit plan leaked

From: Hindustan Times Recommended by: Hindustan times Labour’s national campaigns co-ordinator said it was not a manifesto but simply a draft of policy ideas.Britain’s opposition Labour party on Thursday sought to shrug off the

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