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Dr. John Sullivan
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Dr. John Sullivan is a well-known thought leader in HR. He is a frequent speaker and advisor to Fortune 500 and Silicon Valley firms. Formerly the chief talent officer for Agilent Technologies (the 43,000-employee HP spin-off), he is now a professor of management at San Francisco State University. He was called the "Michael Jordan of Hiring" by Fast Company magazine. More recruiting articles by Dr. Sullivan can be found in the ER Daily archives.

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It’s well understood that culture can make or break a workplace. Understanding what “culture” means, however, is a whole other matter. As a working concept, culture can’t be easily defined or measured. Merriam-Webster offers six different definitions (and even named...
Measuring the overall effectiveness of your talent acquisition strategy can be challenging at best. There are so many metrics to keep track of, and many aren’t exactly useful. Here’s a simple metric that we adopted from marketing: total talent acquisition...
Finding the perfect candidate is completely exhausting. People who don’t recruit don’t understand the steps it takes a recruiter to find a perfect candidate and turn them into a perfect hire. It’s mind numbing, Not only does the recruiter have...
Every year, we survey U.S. employers about the status of their employment-based immigration programs. This year, the Immigration Trends report revealed that more than half of employers plan to increase their foreign national headcount and that 7% consider international recruitment...
Even though I was a teacher for 25 years, I was not a model student. And whenever I was in trouble at school, I knew it not because of my teachers’ words, but based on his or her actions. A...
Posting jobs online has traditionally gone something like this: Need a sales rep? Google “sales representative job description,” copy and paste, make a few edits to customize the ad then publish. As a result, many companies are posting job descriptions...

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Recruiting industry analyst Rob McIntosh believes “AI recruiting” is the future of recruiting. Ah, another future of recruiting article! Another tome in the latest assembly line of predictions that the profession will be elevated to the one where Supreme Bot Beings sit atop the Totem of Talent. Alas, being a human recruiter is...
Not long ago a training consultant got a call from a sales manager who said, “We need sales training!” The consultant answered, “Are you sure?” The caller explained that some of their customer service reps were doing four times the volume of others. It had to be because they were better salespeople —...
HR technology is usually about automation, however sometimes HR tech is used as a way to deliver content. I’ve written previously about Sustrana which has lovingly put everything leaders need to know to run corporate social responsibility projects in one place. Polarities Partnerships has done something similar in taking one of the most...
While you probably do extensive recordkeeping to track how well your  team meets customer service standards and goals, I doubt you track how well you are doing when it comes to taking care of your internal customers — your employees. What are you doing to ensure they keep coming back, day after day?...
Despite 30 years of training and sensitivity sessions since the U.S. Supreme Court first said sexual harassment is discrimination,  workplace harassment has come to dominate the charges brought to the EEOC by private sector and state and government employees. A report released today by the chairs of a task force of the Equal...
There are few things in business that have a higher economic value than innovation. But unfortunately, along with that economic value come a lot of issues that need to be addressed in order to maximize innovation. One of the most common but powerful occurrences that frustrate those who are innovating or managing innovation is...

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The worst enemy of any recruiter or sourcer is not the candidate, hiring manager or competitor. Not even time is our biggest enemy. The worst enemy of every recruiter is a habit. Habits are far worse than any mistakes we...
If your firm competes against serial innovation and top-market-cap firms like Amazon, Apple, and Google, you already know that you must match their “speed of innovation.” But you might not realize that to reach that speed, you also need “a...
“And what do you know?” As all eyes turned around, he knew then that it was time.  This was a senior leadership team meeting and the head of HR had just given his insight into the issue that was being...
Research suggests that about 70% of venture-backed tech startups fail to thrive. Only slightly over half of all new businesses survive five years. I didn’t intend to start this article with negative stats, but it’s a hard world out there...
Recent research on human psychology and the brain has put the design and development of learning technology at an intriguing crossroads. Old learning management systems (LMS) already use simpler applications of brain science, such as presenting knowledge in bite-sized chunks so it can be...
We are experiencing a historic shift in how people view the importance of culture and culture change. As a result, most CEOs and other top leaders will be expected to understand and deal with culture challenges proactively, or they will be...

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