johnsullivan

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Dr. John Sullivan
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Dr. John Sullivan is a well-known thought leader in HR. He is a frequent speaker and advisor to Fortune 500 and Silicon Valley firms. Formerly the chief talent officer for Agilent Technologies (the 43,000-employee HP spin-off), he is now a professor of management at San Francisco State University. He was called the "Michael Jordan of Hiring" by Fast Company magazine. More recruiting articles by Dr. Sullivan can be found in the ER Daily archives.

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johnsullivan's picture

AI or IA? Intelligence Augmentation for Recruiting

IBM’s Watson is synonymous with AI. Perhaps IBM should have named it Sherlock. Anyone familiar with the Sherlock Holmes stories knows that Watson wasn’t very bright. But he did have his uses. He was good at collecting and summarizing information,...
521
businessstandard's picture

India's valuations, earnings trend not favourable: Expert

As is the case every year, markets are hopeful of a demand recovery in the second half, after initial GST (goods and services tax) disruption and into the big festive season. This is reflected in optimistic earnings estimates and valuations. Our
513
misner's picture

Four Desperate Networkers

Desperation is not referable.When peopledemonstrate certain behaviors as part of their networking efforts, it’s a tell-take sign of desperation.Here are four types of behaviors that desperate networkers exhibit:The Card Dealer.This is probably the
511
businessstandard's picture

The public discourse is a-changin

There is nothing like a sustained economic slowdown to embolden the critics of this regime and its parivar adjuncts. For this, due acknowledgement must go to respected party elder and former finance minister Yashwant Sinha. His article on the state
491
sethgodin's picture

The overflowing outbox

Deadlines are vitamins for creativity. If you've got too much in progress, too much of a buffer, too many items ready to go, it's easy to slip back to complacency. Without the feeling of imminent, it's easier to hide. If...    
486
Harvey Mackay's picture

Good enough never is

There's a good reason why Debbie Fields of cookie fame is so successful, and she summed it up in an aphorism I'll never forget - "Good enough never is."Debbie told me how she coined that phrase after she visited one of her first stores.  She
485
Ron Kaufman's picture

Increase productivity and improve customer experience by eliminating “The 8 Wastes of Service”

“If you always do what you always did, you’ll always get what you always got.”  – Henry Ford “When you start doing what you haven’t done, you’ll get what you haven’t yet gotten.” –
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Ron Kaufman's picture

In the World of Big Data, Old School Customer Service Never Goes Out of Date

Today we use sophisticated technologies to learn a great deal about our customers. We track what they like, what they spend, what they search for, where they go, and how often they return. Yet despite all this new “big data” and the insights it can
462
changethis's picture

Doing Good Work and Doing Good

“From childhood I have had it drummed into me by my parents, my life experiences, and my own work: You can do good work and you can do good. I’ve learned that life is not a zero-sum game that requires that we take everything and leave nothing in

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