davecrenshaw

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Dave Crenshaw
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Dave Crenshaw has appeared in TIME magazine, Forbes, and on MSN Money. He has been interviewed on radio and TV stations across North America and is the President of the National Association of Productivity Coaches. His first book, The Myth of Multitasking: How ‘Doing It All’ Gets Nothing Done, has been published in six languages and is a time management best seller. His latest book, Invaluable: The Secret to Becoming Irreplaceable, was published in May by Jossey-Bass. Dave is an expert in helping you and your business become invaluable and has helped thousands of clients worldwide.

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What happens when you and your manager aren’t aligned? It’s one thing to free yourself from the bad habit of multi-tasking, re-think your work routines and watch your productivity skyrocket. But what do you do when your colleagues–or even your manager–don’t exactly have the same time management skills that you do? You
When you really want to inspire change and growth in others, what kinds of questions do you ask them? Ones that require reflection and thought, or those that are more of the yes/no variety? The management strategy of asking more participatory questions reminds me of a certain Calvin and Hobbes cartoon. Calvin has—not surprisingly—got
  I heard the most ridiculous word the other day. In fact, it was more than ridiculous—it was dirty. Maybe you’ve heard it, too. The word is “foci.” Foci is the plural of “focus.” Yeah, you heard right. The plural. Of focus. Did you get a chuckle out of that, too? This oxymoronic overture is …
Not every customer is your dream customer. In fact, some can siphon the focus right out of you. First, a quick confession: I’m a big geek who plays video games almost every day. Scheduling time for leisure helps me manage my day more effectively. I both work and play on my Xidax computer. Xidax allows geeks … Continue reading "
Recently, I found myself saying the very word I’ve cautioned others against using many times. Here’s what happened. I noticed something was wrong on my website, so I reached out to my project manager, John. John’s a reliable guy and I knew he could help with this issue. My fingers were flying, as this was … Continue reading "Why “ASAP” isn’t clear
The most powerful way to master a skill is the one thing most people seek to avoid: Practice. Practice? Practice?! Yes, Allan Iverson from 2002…we’re talking about practice. Specifically, the character-building process of repetition. Consider the skills you never really think about anymore. Perhaps your fine motor skills. As a baby,

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Entrepreneurs are natural-born do-it-yourselfers, tackling each and every task that comes their way. And while that attitude is admirable, it can be pretty ineffective, too. Luckily, my super-efficient small business slice will show you how to delegate effectively in under 90 seconds flat. Don’t you wish all solutions were this convenient? Click
Racing heartbeat, sweaty palms, furrowed brow—all sure signs you’ve been dealing with an angry customer. But that toxic situation is sure to go from bad to worse if you don’t know how to keep your cool. That’s why my super speedy slice will show you how to handle those hostile customers faster than you can […] The post How to Respond to
Ever wonder what you’ll do when it’s time to move on from your small business? Plenty of entrepreneurs ignore the idea because they either feel too trapped or too overwhelmed. That outlook not only makes for a chaotic future, but also keeps you from creating real value in your small business. And that’s why I’m […] The post 3 Small Business
How do you know if you’re a micromanager or a productive leader? The answer is as easy to find as a hot dog on a summer day.    Whether you’re in a management role or entry-level, you know that productive leaders are a unique bunch. They inspire their team to take action in their lives, whether they’re at
During my stay in Sydney, Australia, I was blown away by the hotel, Ovolo. This place created a jaw-dropping, fun experience tailored around customer service from the minute I walked through the doors. No, I am not turning into a travel agent, hang with me a minute. The Oovla is the perfect visual example of leadership,

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