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Dave Crenshaw
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Dave Crenshaw has appeared in TIME magazine, Forbes, and on MSN Money. He has been interviewed on radio and TV stations across North America and is the President of the National Association of Productivity Coaches. His first book, The Myth of Multitasking: How ‘Doing It All’ Gets Nothing Done, has been published in six languages and is a time management best seller. His latest book, Invaluable: The Secret to Becoming Irreplaceable, was published in May by Jossey-Bass. Dave is an expert in helping you and your business become invaluable and has helped thousands of clients worldwide.


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6 years 1 month


Who do you think is most responsible for cancelled appointments? The “cancel-er” or the “cancel-ee”? You should probably never say this to your manager, but isn’t there something oddly satisfying about a cancelled appointment? Of course, there are critical appointments so time-sensitive that you absolutely can’t
Think working from home is as simple as rolling out of bed and opening a laptop? Think again. First, kudos to you if you have the privilege of working from home. In the words of Obi-Wan Kenobi, “You’ve taken your first step into a larger world.” Working from home, either temporarily or permanently, can be … Continue
Doing “hard time” in your organization? You absolutely must arrange a luxurious stay at the fabulous Pelican Bay State Prison. At the northwestern-most corner of California, Pelican Bay supermax houses a population of over 2,200 inmates. 40% of these inmates are serving life sentences. Not only did I walk into the facility, I chose to
Wouldn’t it be nice if there was a pause button for work? You’d click “pause” and hit the town. You could see a movie or have a fancy meal somewhere. When you came back, everything would be in order and you’d feel refreshed and ready to face the world.  Of course, it’s easy to sit … Continue reading
If you trust your customer to pay you back, will you receive their loyalty plus interest? Well, that’s what I did. No, I didn’t take out a loan or buy a car. I was just getting some chicken. Popeyes fried chicken to be exact. No, this isn’t paid advertising, just customer loyalty. See, I was … Continue reading "Should you trust your customers?"The
Think 2018 is the year that you make your dreams come alive? I hate to be the bearer of bad news, but… Were you one of the thousands of people that signed up for a gym membership this week? Don’t be discouraged by the lack of room in the free weights area, a 20-minute line … Continue reading "Stop Setting Goals, Start Making



For small business owners, trying to compete with big business is like trying to fight your way to the front of a mosh pit. Going head-on just won’t work. That kind of pushing and shoving can lead to an elbow to the head, courtesy of Chaos Inc.! But there are subtle and effective—dare I say, […] The post 3 Ways Small Businesses Thump Big
Business ownership isn’t just about the destination—the journey can be just as rewarding. Yet many entrepreneurs become so obsessed that they fail to see the dangerous curves ahead. Brace yourself, fellow chaos-fighters, because today I’m divulging my checklist for keeping control of the wheel. Keep your eyes on the road and
Small business owners know the power of a good reputation. But many of them underestimate the power of the almighty Google, and what it’s been telling your potential customers. So today’s sublime small business slice reveals exactly how to get back in Google’s good graces, and start bringing in the sales you deserve. Click to […] The post
By now you probably feel confident enough to tackle chaos when it hits—but what about where it starts? How does Chaos Inc. initiate the battle of good vs. evil and how can you keep it from getting the best of your small business? The cause of most entrepreneurial errors comes from some seemingly minor sins […] The post The 7 Fatal Sins of
Making the decision to raise prices can feel like a plunge into the deep unknown. What will customers say? Will we lose business? The reality is that it’s one small step for your sales, and one giant leap for your small business profits. So jump on over to my lesson on why, when, and how […] The post When to Raise Prices in a Small Business
For some small business owners, websites are a “necessary evil.” Agree with that sentiment? If so, you’re likely missing out on money bags full of sales revenue. This misunderstanding of the value of a website is encouraged by your nemesis, Chaos Inc.! With all that high-tech noise, how do you ensure a great site while […] The post 4