Lack of Repeat Customers - a tip of an iceberg!

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While reviewing the business plan of a venture recently, one thing stood out –the venture was doing a good job in attracting new customers, but was also losing them at a significant rate. Sometime lack of repeat customers go unnoticed in a running business. It might just be a tip of an iceberg.... read on for more details...

http://www.saarthiconsulting.com/blog/?p=127