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Ron Kaufman's picture

How to create loyal customers and brand evangelists in the travel and hospitality industry

Our previous blog post demonstrated the power of customer voice in an unsolicited book review from a technology industry guru. This post makes the same point, but for the travel and hospitality – one of the most [...] The post How to
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businessstandard's picture

Answers to last week's quiz (#427)

Which brand from the hospitality industry is testing a 4D virtual reality kit that 'teleports' its guests to the beaches of Hawaii and downtown London? It has launched this service in a city in Europe and the US.Marriott. The global hotel chain is
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businessstandard's picture

The Strategist Quiz (427)

Which brand from the hospitality industry is testing a 4D virtual reality kit that 'teleports' its guests to the beaches of Hawaii and downtown London? It has launched this service in a city in Europe and the US.Which brand that is rated among the