Enhance your likeability level

1897 reads

No matter what business you think you are in, you are in the people business.  And the more people like you, the better and easier life becomes.

It's that simple.  Likeability can get you where you want to go - whether it's a promotion at work, election to a political office, building a wonderful circle of friends ... it applies to nearly every facet of life.

Likeability is crucial in the sales game because people buy from people they like.  People like people who are genuine, pleasant, sincere, easy to talk with and friendly. 

You can't please everyone, as the saying goes, but you'll do better on the job - and in your life - by being likable.  Since most of us spend more than a third of our lives at work, it's important to be likeable, which will allow us to be more successful. 

"Likeability is a skill - something we all universally can work on getting better at," wrote Robit Bhargava in his book, "Likeonomics:  The Unexpected Truth Behind Earning Trust, Influencing Behavior and Inspiring Action."  

Bhargava focusses on five main principles for businesses to be liked, and he uses the acronym TRUST - Truth, Relevance, Unselfishness, Simplicity and Timing.

Don't confuse likeability with niceness.  Nice people will try to make you feel better and protect your feelings, but likeable people tell the truth.  A perfect example is Steve Jobs, a well-known tough-love truth-teller.  He was blunt and transparent, which instilled trust among those who worked with him.  And the people closest to him were passionately devoted to him because they knew he would be straight with them.

That holds true for co-workers and customers alike.  Your customers have easy access to plenty of information about you, your products and services, comparative pricing, and your reputation.  Trust is fundamental to being likeable.

Simplicity is critical to developing likeability.  Using plain language helps your message to be understood.  Big words might sound impressive, but if they leave your audience wondering if they know what you were talking about . . . well, there's not much to like about that. 

When co-workers and friends enjoy your conversation and companionship, they'll be more eager to help you achieve your professional and personal goals.  You can boost your overall "likeability" by focusing on these areas:

  • Listen to people.  No one likes to be ignored.  Pay attention when friends and co-workers are talking to show that you are interested in what they have to say.  When you recognize and acknowledge other people's feelings, you are letting them know that you care about them. 
  • Give compliments.  Tell people when you like something they've done.  Honest praise and appreciation are music to everyone's ears.  Even a simple "Good morning" can do wonders.
  • Take an interest in your co-workers' and customers' lives.  I always try to find out what turns people on - family, hobbies, vacations, goals and so on.  You can't talk business all the time.  You might be amazed by the fascinating ways they spend their time. 
  • Participate in work-related activities.  Even though you've already spent 40 hours or more at work, make an appearance at after-work activities or weekend events where possible.  Getting to know your co-workers away from the office often enhances relationships at work.
  • Use people's names.  We all like the sound of our own name.  Use names often to show that you know and value the person you're talking to.
  • Ask for help.  Most people want to help, and if you ask politely, they'll enjoy knowing that you respect their talents.  By the same token, always help others when they ask you for assistance.
  • Admit your weaknesses and mistakes.  Don't be afraid to show some vulnerability.  No one's perfect, and pretending to be will usually alienate people.  Honesty is not only the best policy, it's likeability insurance.  People respect those who aren't afraid to acknowledge their limitations.  
  • Share your passions.  Passion can be contagious.  Friends and co-workers will respond to your goals if you express them sincerely and enthusiastically.  You might discover that others have similar dreams.
  • Show a sense of humor.  You don't have to try to be a stand-up comedian, but be willing to laugh at yourself and your mistakes.

And if you need a little boost after you put all those strategies to the test, here's one last idea that I've heard works wonders:  clean out the office refrigerator!  You will immediately move up the likeability scale!  

Mackay's Moral:  Improve your likeability, improve your life.

 

 

Trending

66
cryptocurrency's picture

Billions Are Flowing Into The Logistics Industry To Solve Today’s Delivery Issues

Meet LiteLink Technologies (CSE:LLT), Creator of the Most Comprehensive Logistics Solution The Sector Desperately NeedsHidden beneath the booming retail economy that’s seen e-commerce sales double over the last five years is what some call the
81
businessstandard's picture

Beyond the scripted code of conduct

The resignation of Binny Bansal of Flipkart is the latest in a series of departures of heavyweight CEOs in recent months.While the background of each of these resignations is different, there is a common pattern with deeper implications linking them
87
sethgodin's picture

Avoiding the curse of the low-hanging fruit

A new organization launches and finds excited and willing customers. These are the early adopters. The nerds. The people who knew they had a problem. These are the easy sales, the folks who will wait in line. And then the curse can set in. You will
143
johnsullivan's picture

Attract Quality Candidates by Thinking Like a Product Marketer

Talented people are bombarded with opportunities. So many that yours could easily be lost in the crowd. There’s a simple way to make your opportunities stand out — package your jobs as if you’re marketing a product. I was reminded...
140
sethgodin's picture

An inconvenient shopping list

Cyber Monday (inspired by its evil cousin, Black Friday) is a symptom of our obsession with convenience. As Tim Wu has pointed out, convenience trumps privacy, morality and good judgment for too many of us–the internet has made things faster, and
132
johnsullivan's picture

A Wild and Crazy New Model of Employment

Companies today adhere to a decades-old recruitment process originally designed for in-person paper applications — a pre-Internet, one-company-for-life era that has quickly passed us by. The Internet increased our visibility of choice and ease of
155
jackcanfield's picture

4 Tips to Help You Accept & Embrace Change

Whether you perceive it or not, everything is constantly changing – the environment, the weather, the economy, technology, society, culture, your friends and family, your body, everything. And the better able you are to embrace change in what
206
johnsullivan's picture

You Don’t Need to Code to Source With A.I.

Are you intimidated by all this talk of digital transformation and artificial intelligence implementation? Do you feel like you don’t have the tech-savvy or coding knowledge to get started? In the world of recruiting, we’re often faced with too many
184
johnsullivan's picture

Are You Committing Career Malpractice?

Do you know X? I noticed a job posting and when I checked the company, it showed that you had connections there. Let me know if you know her. Like you, I get these from friends from time-to-time as they...