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anjana's picture

‘Beyond Advertising’: How Companies Can Build Better Customer Relationships

From: knowledge.wharton.upenn.edu Via: twitter.com ‘Beyond Advertising’: How Companies Can Build Better Customer Relationships https://t.co/
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Ron Kaufman's picture

Can Customer Service Be Improved By Closing Your Doors?

Sometimes being closed is the best service of all. Around the world, businesses are choosing to stay open longer hours and more days. This includes retailers, banks, brokerages, call centers and service centers. Major holidays, previously sacred
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robertcialdini's picture

9 Simple Strategies to Increase Your Customer Engagement

From: www.limwriter.com   By: Clement Lim Via: twitter.com 9 Simple Strategies to Increase Your
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mashable's picture

Top 11 digital advertising strategies you should use for mobile

From: Mashable By Scott GerberRecommended by: MashableIf automatic ad blocking on iOS can teach you anything as a startup founder, it's that you should never rely on just one strategy to carry any aspect of your business, and advertising is no
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johnsullivan's picture

Making HR a Key Differentiator — and a Driver of Customer Satisfaction, Too

What is the purpose of Human Resource management? Is it to administrate brains, send them letters and pay them? Or, is it to connect brains, drive innovation and delight customers? The answer is both. The real question is: Why are so many HR
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johnsullivan's picture

How Strong Cultures Help Companies Win Talent — and Customers, Too

Leaders tend to focus on the internal benefits of culture — the ability to retain talent and improve performance. But the benefits of a strong culture also have huge external benefits, and are the primary driver not only in deciding with whom
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businessstandard's picture

Selling differently

From: Buisness-standard By Sangeeta Tanwar Recommended by: business-standard Technology is transforming the way companies operate, do business and deliver products and services. With customers becoming better informed and
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businessstandard's picture

People today prefer short trips every quarter to a long annual vacation: Samyukth Sridharan

From: Buisness-standard By Alokananda Chakraborty Recommended by: business-standard Customers are indulging heavily in local activities that are opening up a wide array of experiences and unique things to do within city limits,
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johnsullivan's picture

Focus the Hiring Process by Preparing Your Client Well

Properly preparing clients before every interview provides you a timely opportunity to focus the process, maintain control, and help ensure a successful outcome. Unfortunately, most practitioners miss this opportunity because they either do not

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