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johnsullivan's picture

Making HR a Key Differentiator — and a Driver of Customer Satisfaction, Too

What is the purpose of Human Resource management? Is it to administrate brains, send them letters and pay them? Or, is it to connect brains, drive innovation and delight customers? The answer is both. The real question is: Why are so many HR
johnsullivan's picture

How Strong Cultures Help Companies Win Talent — and Customers, Too

Leaders tend to focus on the internal benefits of culture — the ability to retain talent and improve performance. But the benefits of a strong culture also have huge external benefits, and are the primary driver not only in deciding with whom
businessstandard's picture

Selling differently

From: Buisness-standard By Sangeeta Tanwar Recommended by: business-standard Technology is transforming the way companies operate, do business and deliver products and services. With customers becoming better informed and
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People today prefer short trips every quarter to a long annual vacation: Samyukth Sridharan

From: Buisness-standard By Alokananda Chakraborty Recommended by: business-standard Customers are indulging heavily in local activities that are opening up a wide array of experiences and unique things to do within city limits,
johnsullivan's picture

Focus the Hiring Process by Preparing Your Client Well

Properly preparing clients before every interview provides you a timely opportunity to focus the process, maintain control, and help ensure a successful outcome. Unfortunately, most practitioners miss this opportunity because they either do not
businessstandard's picture

Evolve & add value

From: Buisness-standard By Shatrunjay Krishna Recommended by: business-standard In 2016, we will see an accelerated transformation in the way HR responds to the ever-changing business realities. Aligning organisation to its
johnsullivan's picture

Machines or Humans — Who Will Win the Battle for the Future of Recruiting?

Unless you happened to be called Rip van Winkle, it is impossible to have missed the gloomy predictions of many doomsayers that humans are set to be replaced in wholesale numbers by machines in a dystopian future of work. Just this week, the Bank of
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How To Build A Culture Of Listening

I was seated next to Sharon, the SVP, as she explained that Bob, a junior-level executive, had "gotten away" with challenging their boss, the COO, on the latter's ideas. After giving the play-by-play, Sharon laughed and remarked that Bob was lucky
businessstandard's picture

We are working to create a meaningful m-wallet ecosystem: Pradeep Sampath

The idea is to have a customer who transacts on a regular basis and not someone who has downloaded a wallet because there was some free money available on download, Pradeep Sampath tells Sangeeta TanwarWhat are the key growth drivers for the mobile
robertcialdini's picture

How to Use the Power of 'Social Proof' to Attract Customers

From:   By: AJ Agrawal Via: @ajalumnify nice article on Social Proof! Have you considered writing about Dr. Cialdini's