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johnsullivan's picture

When You Cultivate the Right Culture, Your Organization Blossoms

“When a flower doesn’t bloom you fix the environment in which it grows, not the flower.” – Alexander den Heijer When I saw this quote, it stopped me in my tracks. My hobby is gardening; I love plants. When I...
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forbes's picture

7 Takeaways For Businesses Investing In Digital Transformation

What’s important when approaching digital transformation and finding a technology partner to work through it with?
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forbes's picture

3 Steps To Digitally Transform Customer Engagement

A road map for a digital transformation strategy that delivers unique, hyper-personalized, scalable and relevant experiences in the right moment and on the right channel.
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Ron Kaufman's picture

How to create loyal customers and brand evangelists in the travel and hospitality industry

Our previous blog post demonstrated the power of customer voice in an unsolicited book review from a technology industry guru. This post makes the same point, but for the travel and hospitality – one of the most [...] The post How to
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anjana's picture

Social Customer Care Is The New Marketing

From: www.forbes.com   By: Shep Hyken Via: twitter.com Social Customer Care Is The New
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Harvey Mackay's picture

Stress is a fact of life

Stress is a used, misused, abused and overused word in our daily conversations.  But what is stress, clinically speaking?  Dr. Hans Seyle, the father of Stress Management Research, said "Stress is the wear and tear on your body caused by

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