“When a flower doesn’t bloom you fix the environment in which it grows, not the flower.” – Alexander den Heijer When I saw this quote, it stopped me in my tracks. My hobby is gardening; I love plants. When I...
Our previous blog post demonstrated the power of customer voice in an unsolicited book review from a technology industry guru. This post makes the same point, but for the travel and hospitality – one of the most [...]
The post How to
Stress is a used, misused, abused and overused word in our daily conversations. But what is stress, clinically speaking? Dr. Hans Seyle, the father of Stress Management Research, said "Stress is the wear and tear on your body caused by
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