Not every customer is your dream customer. In fact, some can siphon the focus right out of you. First, a quick confession: I’m a big geek who plays video games almost every day. Scheduling time for leisure helps me manage my day more
European backpackers who have been missing their favorite Netflix shows can finally rest easy.
A new EU regulation called the "Regulation on the Portability of Online Content Services" will allow any European citizens to access subscription
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You probably shop at Amazon for everything: kitchen utensils, office supplies, and
We see this all the time. A company knows they have a problem, they can see the problem, they know the problem will affect the customer, but don’t tell the customer until the very last minute. And [...]
The post When should you share the
A referral is a referral, right? Well, not so much. Once a referral source has given you the name of a person to call, what more could you hope for?Actually, there’s quite a bit more you can expect from referrals that have been properly
The Customer is King. So what is the Service Provider? Does “the customer is king” mean the service provider only a servant? Or as the Latin root would indicate, a slave? Not according to our definition of [...]
The post The
An unsecured FedEx server was breached, exposing thousands of customers' personal information, a prominent security research firm discovered earlier this month.
Package forwarding service Bongo International was acquired by FedEx in 2014 and now
All your money is gone. Whoops! Sorry for your loss.
The world of cryptocurrency trading is notoriously risky, but it wasn't supposed to be like this. Some Coinbase account holders are losing their shit today as they look to their bank
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