Many organizations are using customer journey mapping to understand and improve the experience of their customers. But the variety of terms used to describe journey maps can be confusing. And that makes the mapping process itself confusing,
If you ask the people behind Cards Against Humanity a question, you'd better be prepared for the answer.
Or in this case, the deliveries. The many, many, glitter-filled letters.
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Symantec's identity theft protection service, LifeLock, has reportedly exposed millions of customer email addresses due to a website bug.
LifeLock's website was taken down briefly after alerted by security journalist and researcher Brian Krebs, who
Get ready for an entirely new Starbucks experience in the U.S.
The coffee company announced Thursday that it will open the first U.S. store to be run in American Sign Language (ASL). The store will begin welcoming customers in Washington, D.C
From: Buisness-standard By Parthasarathi Shome
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As the first year of GST was completed, many articles appeared on the first year’s performance or lack of it. One matter that perhaps remains to be
I travel several months a year, speaking to business professionals about networking. When traveling, especially internationally, I try very hard not to forget important items I need for meetings or speaking to groups of people. . . but I admit it’s
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