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Ron Kaufman's picture

Creating Customer Journey Maps that Work

Many organizations are using customer journey mapping to understand and improve the experience of their customers. But the variety of terms used to describe journey maps can be confusing. And that makes the mapping process itself confusing,
mashable's picture

Customer's email exchange with Cards Against Humanity escalates beyond all expectations

If you ask the people behind Cards Against Humanity a question, you'd better be prepared for the answer. Or in this case, the deliveries. The many, many, glitter-filled letters. SEE ALSO: Yes, Cards Against Humanity actually built a *working
mashable's picture

Identify theft protection service LifeLock reportedly exposed customer email addresses

Symantec's identity theft protection service, LifeLock, has reportedly exposed millions of customer email addresses due to a website bug. LifeLock's website was taken down briefly after alerted by security journalist and researcher Brian Krebs, who
mashable's picture

Starbucks announces first U.S. 'Signing Store' for deaf and hard of hearing customers

Get ready for an entirely new Starbucks experience in the U.S.  The coffee company announced Thursday that it will open the first U.S. store to be run in American Sign Language (ASL). The store will begin welcoming customers in Washington, D.C
businessstandard's picture

GST: Government's customer focus

From: Buisness-standard By Parthasarathi Shome Recommended by: business-standard As the first year of GST was completed, many articles appeared on the first year’s performance or lack of it. One matter that perhaps remains to be
misner's picture

Packing for a Business Trip? Some Must-Remember Traveling Tips and Tricks

I travel several months a year, speaking to business professionals about networking. When traveling, especially internationally, I try very hard not to forget important items I need for meetings or speaking to groups of people. . . but I admit it’s
binod.maliel's picture

Learn Simplified 360 Degree Digital Marketing Strategies For Attracting More Prospects and Customers.

From: Via: Attract more customers to your small business digitally without being 'salesy':