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davecrenshaw's picture

Are you focused on your most valuable customers?

Not every customer is your dream customer. In fact, some can siphon the focus right out of you. First, a quick confession: I’m a big geek who plays video games almost every day. Scheduling time for leisure helps me manage my day more
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mashable's picture

European customers can now enjoy Netflix anywhere in the EU

European backpackers who have been missing their favorite Netflix shows can finally rest easy.  A new EU regulation called the "Regulation on the Portability of Online Content Services" will allow any European citizens to access subscription
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alexknapp's picture

This Weather Startup Provides Hyperlocal Data To Customers Like Monsanto

Weather startup Understory will be working with Monsanto to provide hyperlocal weather data for corn fields in Argentina.
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alexknapp's picture

IBM's New Cloud Service Lets Customers Crunch Geospatial Data

IBM's new PAIRS Geoscope service allows developers to crunch a wide variety of geospatial data for applications as diverse as agriculture, insurance and emergency response systems.
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mashable's picture

Amazon may soon offer customers a hybrid checking account

Every product here is independently selected by Mashable journalists. If you buy something featured, we may earn an affiliate commission which helps support our work. You probably shop at Amazon for everything: kitchen utensils, office supplies, and
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Ron Kaufman's picture

When should you share the possibility of bad news?

We see this all the time. A company knows they have a problem, they can see the problem, they know the problem will affect the customer, but don’t tell the customer until the very last minute. And [...] The post When should you share the
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misner's picture

Five Levels of a Referral

A referral is a referral, right? Well, not so much.  Once a referral source has given you the name of a person to call, what more could you hope for?Actually, there’s quite a bit more you can expect from referrals that have been properly
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Ron Kaufman's picture

The Customer is King. So what is the Service Provider?

The Customer is King. So what is the Service Provider? Does “the customer is king” mean the service provider only a servant? Or as the Latin root would indicate, a slave? Not according to our definition of [...] The post The
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mashable's picture

FedEx customer information exposed in data breach

An unsecured FedEx server was breached, exposing thousands of customers' personal information, a prominent security research firm discovered earlier this month. Package forwarding service Bongo International was acquired by FedEx in 2014 and now
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mashable's picture

Coinbase is mistakenly draining customers' bank accounts, and people are freaked

All your money is gone. Whoops! Sorry for your loss.  The world of cryptocurrency trading is notoriously risky, but it wasn't supposed to be like this. Some Coinbase account holders are losing their shit today as they look to their bank

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