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anjana's picture

What Is Thought Leadership? Why You Need It. And Steps To Get It Right

From: www.linkedin.com Via: twitter.com What Is Thought Leadership? Why You Need It. And Steps To Get t Right http://t.co/N3SKn2NQGrLike most buzzwords, thought leadership is an often
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businessgyan's picture

4 customer service trends you need to know to up your game

From: holykaw.alltop.com Via: twitter.com 4 customer service trends you need to know to up your game http://t.co/LnKEwvTrwHIf you’re in the customer service industry, then you need to
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anandmahindra's picture

Mahindra launches innovative customer care initiative QWIK

From: www.carwale.com   By: Ninad Ambre Via: twitter.com RT @anishsohoni: CarWale: Mahindra launches innovative customer care initiative QWIK. http
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chriszane's picture

Reinventing the Wheel: Creating Lifetime Customers

"These types of relationships are not easily formed nor are they formed overnight. They require exceptional care, attention, and a focus on continuously exceeding expectations. At Zane’s, where we have chosen to compete on service rather
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Graham's picture

7 Strategies to Increase Your Customer Service Levels

What sets your business apart from your competitors? Your level of technical expertise, right? The most up-to-date, state-of-the-art systems. Your company is the most price-competitive in the market-place. You have the largest product inventory
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Graham's picture

Creating a Culture of Organisational Customer Service

So who are your customers, really? As leaders, whatever the business we are in, we are all aware - or should be - of the importance of customer service to the success of the business. Not only does the way your individual customer receive the
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Arathi's picture

Customer satisfaction at its best

Airlines are usually known to lose your luggage but what if you found some unexpected luggage come your way ??! Spanair (a spanish airline) does the totally unexpected for their passengers flying on Christmas Eve.....Absolutely amazing.
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newswatch's picture

Customer Service: Do You Have Top Management Buy-in?

For customer service excellence, you need a powerful ally - your top management! A research conducted by Custommerce, a national think tank for customer centricity and customer service strategies, identified that most middle level managers face a

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