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Which Features Increase Customer Retention?

From: Via: RT @VentureBean: Which Features Increase Customer Retention? via @mitsmrMost
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Retentionomics: Do Companies Value Their Loyal Customers?

Retentionomics, or the drive and ability to retain existing customers, yields positive business results. A study of 300 retail and media companies, conducted by Sailthru and Forbes Insights, “Retentionomics: The Path to Profitable Growth,
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The customer is top priority for digital marketers in India

Add to My PageA new research released by Adobe along with the CMO Council shows that Indian marketers have the highest level of confidence in their digital marketing proficiency in APAC, with 43 per cent rating their approach as 'very good' or 'good