In the world of high volume sourcing little compares to the needs of a call center. Call centers are a notoriously demanding segment of the customer service industry, resulting in a call center employee have the shelf life of day...
Our previous blog post demonstrated the power of customer voice in an unsolicited book review from a technology industry guru. This post makes the same point, but for the travel and hospitality – one of the most [...]
The post How to
From: Hindustan Times
Recommended by: Hindustan times
Dusk is falling on Gurgaon’s Sohna Road, an upscale neighbourhood crammed with gleaming steel-and-concrete buildings that power India’s software surge and offer hopes of a brighter
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