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Harvey Mackay's picture

Your business depends on your personal touch

Mamie Adams always enjoyed going to a branch post office in her town because the postal employees there were friendly.  She went there to buy stamps just before the holidays one year and the lines were particularly long.  Someone pointed
433
businessstandard's picture

India's valuations, earnings trend not favourable: Expert

As is the case every year, markets are hopeful of a demand recovery in the second half, after initial GST (goods and services tax) disruption and into the big festive season. This is reflected in optimistic earnings estimates and valuations. Our
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businessstandard's picture

The public discourse is a-changin

There is nothing like a sustained economic slowdown to embolden the critics of this regime and its parivar adjuncts. For this, due acknowledgement must go to respected party elder and former finance minister Yashwant Sinha. His article on the state
437
johnsullivan's picture

AI or IA? Intelligence Augmentation for Recruiting

IBM’s Watson is synonymous with AI. Perhaps IBM should have named it Sherlock. Anyone familiar with the Sherlock Holmes stories knows that Watson wasn’t very bright. But he did have his uses. He was good at collecting and summarizing information,...
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Harvey Mackay's picture

Develop high performance habits

Are you performing up to your potential?  Are you afraid to jump to the next level?  Are your habits pushing you forward or holding you back?The most important book on self-motivation and achieving more than you imagined hit the bookstores
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Ron Kaufman's picture

In the World of Big Data, Old School Customer Service Never Goes Out of Date

Today we use sophisticated technologies to learn a great deal about our customers. We track what they like, what they spend, what they search for, where they go, and how often they return. Yet despite all this new “big data” and the insights it can
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misner's picture

Four Desperate Networkers

Desperation is not referable.When peopledemonstrate certain behaviors as part of their networking efforts, it’s a tell-take sign of desperation.Here are four types of behaviors that desperate networkers exhibit:The Card Dealer.This is probably the
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businessstandard's picture

Come on India, the time is now

  It was the best of times, it was the worst of times” was the phrase coined by a famous author that enthralled us when we were studying English literature. Suddenly, we find this to be an apt description for the phase we are passing
300
johnsullivan's picture

How to Give Negative Feedback In a Positive Way

Often I’ll have managers express reluctance to give performance improvement feedback to an employee who is either a great performer in general or an employee who did something well, but had a couple of areas where they could have done...

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